Refund policy

We stand behind every blend we make. If your Forté order isn't right, we'll make it right.

30-Day Satisfaction Guarantee
If you're not satisfied after trying a bag for at least 7 days, contact us within 30 days of delivery for a full refund. Because our products are consumable food items, you do not need to return the bag — just reach out and we'll process your refund within 3–5 business days to your original payment method.

Damaged or Incorrect Orders
Please inspect your order upon arrival. If your order is damaged, defective, or incorrect, contact us within 7 days of delivery at hello@fortedrinks.com with a photo of the issue. We'll send a replacement immediately at no charge.

Subscription Orders
You may cancel your subscription at any time from your account before the next billing date. If a subscription order has already been charged and shipped, our standard 30-day satisfaction guarantee applies. See our Purchase Options Cancellation Policy for full subscription management details.

Exceptions
We are unable to offer refunds on gift cards, or on orders where a previous satisfaction refund has already been issued for the same product (one refund per customer per product).

How to Request a Refund
Email hello@fortedrinks.com with your order number and a brief note on what didn't work. We respond within 1 business day.